![]() To that end, incidents reported at the University of Oviedo (with 30,000 people across four campuses) over three consecutive academic years are analysed. It also aims to provide some guidelines to improve decision making in this particular field, and also to disseminate a number of significant findings in relation to the use of such technologies by higher education centres. This article explores some of the complex issues surrounding such resources through a study of the most representative IT incidents that occurred at the University of Oviedo and in one of its faculties, specifically the Faculty of Teacher Training and Education. ![]() ![]() Since their introduction into higher education institutions, information technology (IT) resources have become an indispensable, dynamic and controversial component of teaching- and research-related activities. ![]()
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